ALL OCCASIONS PARTY RENTALS

RENTAL AGREEMENT, RELEASE OF LIABILITY, AND INDEMNIFICATION AGREEMENT

1. ASSUMPTION OF RISK AND RELEASE OF LIABILITY

The Customer acknowledges and voluntarily assumes full responsibility for the use, placement, and supervision of all rented equipment. This includes, but is not limited to, tents, tables, chairs, and any other rented items. The Customer assumes all risks of injury, death, property damage, or other loss that may result from the use or misuse of the equipment, whether by the Customer or event attendees.

To the fullest extent allowed by law, the Customer hereby releases, waives, and holds harmless All Occasions Party Rentals, Arrowcrest LLC, and their owners, employees, contractors, agents, and affiliates from any and all claims, liabilities, demands, causes of action, and expenses arising out of or related to the use of rented equipment—except in cases of gross negligence or willful misconduct by All Occasions Party Rentals.

2. INDEMNIFICATION

The Customer agrees to defend, indemnify, and hold harmless All Occasions Party Rentals, Arrowcrest LLC, and their employees, agents, and contractors against any and all claims, damages, losses, demands, costs, and expenses (including attorney’s fees and litigation costs) arising out of:

• Personal injury, death, or property damage

• Improper use or handling of equipment

• Negligence or willful acts of the Customer or third parties

• Any violation of this Agreement.

This indemnification obligation shall survive the termination or expiration of this Agreement.

3. WEATHER-RELATED RISK AND LIMITATION OF LIABILITY

Customer understands that tents and similar temporary structures are not guaranteed to withstand high winds, heavy rain, lightning, or other severe weather. All Occasions Party Rentals is not responsible for weather-related injuries, property damage, loss of use, or event disruption. No refunds, credits, or equipment replacements will be issued due to inclement weather unless otherwise agreed in writing by both parties in advance.

4. EQUIPMENT CARE AND FULL REPLACEMENT RESPONSIBILITY

The Customer assumes full responsibility for all equipment from the time of delivery until pick-up. The equipment must remain at the original installation site. Any lost, stolen, or damaged items, regardless of cause or fault, shall be billed at full replacement cost, determined solely by All Occasions Party Rentals.

Damage includes, but is not limited to: rips, burns, mildew, breakage, stains, rust, or missing components. A cleaning fee will be charged for excessively dirty items.

All invoices for loss, damage, or cleaning are due upon receipt.

5. SITE REQUIREMENTS AND UNDERGROUND UTILITIES

The Customer is responsible for ensuring the event site is level, accessible, and free of hazards. If any equipment requires staking into the ground, the Customer is solely responsible for marking or arranging utility location services (e.g., 811). All Occasions Party Rentals is not liable for any damage to underground utilities, landscaping, or structures.

6. PAYMENT TERMS AND CANCELLATION POLICY

Unless otherwise agreed in writing, full payment is required prior to delivery of any equipment.

• Cancellations made 7 or more calendar days prior to the event are eligible for a refund minus a 15% processing fee.

• Cancellations made fewer than 7 calendar days before the scheduled event date will incur a 50% cancellation fee.

• Same-day cancellations or failure to accept delivery will be charged the full rental amount.

7. ENTIRE AGREEMENT AND GOVERNING LAW

This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions or agreements. No oral representations or warranties shall be binding unless made in writing and signed by both parties.

This Agreement shall be governed by the laws of the State of Michigan, and any disputes arising under it shall be resolved exclusively in the courts of Ionia County, Michigan.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

8. CUSTOMER ACKNOWLEDGMENT

By signing below, the Customer affirms that they are at least 18 years of age, legally competent, and authorized to enter into this Agreement. The Customer acknowledges that they have read and understood this document in its entirety and voluntarily agree to all terms herein.